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You can view and clear alarms for pre-defined alarm conditions, and you can define custom alarm conditions based on datapoint value thresholds. You can view alarm notifications using the SmartServer CMS Alarms widget, and you can setup email notifications using the Alarms widget.  The SmartServer includes the following pre-defined alarm conditions:

  • Unknown Type
  • Firmware Update Failed
  • Provisioning Failure
  • Device Not Communicating
  • Type Mismatch

For SmartServer 3.2 and higher

Errors detected with BACnet or Modbus device interface (XIF) files imports will be displayed in the CMS Alarms widget. The messages will include the file name, line number, and column number for the first character of the string causing the error. The enhanced error reporting for XIF imports will include:

  • Errors detected by the CMS, (e.g., unrecognized file types)
  • Errors detected by the BACnet or Modbus driver (e.g., invalid characters in any fields and duplicate names in fields that do not support duplicate names)

Once an alarm occurs, it will appear in the Alarms widget for a specific target (device or datapoint) as shown below. 

Once an alarm condition is reported in the Alarms widget, any additional occurrences of the same alarm will not appear in the widget until you clear the alarm.  If you configure email notification for an alarm condition, the CMS will send an email message for every occurence of the alarm.

The following table describes the available configurations for alarm condition categories and alarm notification types:

Alarm ConditionAlarm NotificationConfiguration Requirements
Pre-defined alarm conditionCMS Alarms widget notificationDoes not require any configuration in the Datapoint Properties or Alarms widgets
Pre-defined alarm conditionAlarm email notificationRequires definition of email notifications in the Alarms widget.
Datapoint value alarm conditionCMS Alarms widget notification

Requires definition of the datapoint value alarm conditions in the Datapoint Properties widget (or DLA file).

Datapoint value alarm conditionAlarm email notificationRequires definition of the datapoint value alarm conditions in the Datapoint Properties widget (or DLA file), and email notifications in the Alarms widget.

See Managing Alarm Notifications for more information about viewing and managing alarm information in the CMS Alarms widget.

See Setting up Alarm Email Notifications for more information about setting up email notifications for alarm conditions.

See Defining Datapoint Properties for more information about alarms settings in the Datapoint Properties widget.


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